Expert Microsoft Dynamics 365 and Power Platform Solution Providers
Bespoke business applications
Are you running your business on multiple legacy systems, or maybe even on spreadsheets, and increasingly find getting the information you need a time-consuming process? Perhaps you are already using Microsoft Dynamics 365 or the Power Platform and feel as though you should be getting more out of it?
That’s where we can help. We work with innovative and forward-thinking organisations to move their businesses from legacy or disparate systems to modern and mobile friendly platforms where their business-critical data is accessible within a single system and on any device.
Utilising the powerful toolsets of Microsoft Dynamics 365 and the Power Platform we are able to rapidly develop and implement bespoke business applications and automate manual business processes, driving efficiency and innovation tailored to your unique needs.
Technologies
All of our solutions are built on the foundations of the Microsoft Power Platform, including Dynamics 365. The Power Platform is a suite of Microsoft tools that allows organisations to build custom applications, automate workflows, analyse data, and create their own AI Copilot chatbots. This extensive toolset enables businesses to swiftly build applications which streamline processes and enhance productivity.
Sales
Dynamics 365 Sales allows organisations to keep track of their accounts and contacts, manage sales and pipeline processes and view all customer interactions. Businesses can also improve sales with targeted marketing campaigns.
Field Service
Dynamics 365 Field Service is used by organisations to manage their field service operations. It allows for creation and management of service or rental agreements, scheduling and dispatching of remote field service technicians and completion of work orders on mobile devices by remote workforce, even when offline.
Dynamics 365 Customer Service offers a suite of capabilities which allows organisation to delivery an exceptional customer service experience. Track customer issues through cases. Record all interactions related to a case and manage conversations across all major channels including telephone, email, WhatsApp and social media. Create and monitor Service Level Agreements to ensure that issues are resolved in a timely manner.
Customer Service
Customer Insights and Journeys
Visualise and automate the journey that your customers take as they engage with your product or services. A simple customer journey could include a short interaction, such as a single email campaign where you send them product or service information and include a link to your website for more information. A complex journey might include the full process from discovery, through nurturing, and on to identifying qualified leads.
Power Apps are ideal for organisations looking to create custom solutions quickly and without the need for heavy development resources. It is commonly used by businesses for creating internal tools and applications that streamline operations and improve productivity. Power Apps are highly customisable and available on any device.
Power Apps
Contact Us
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